SPECIFICATIONS

Brand Name: NoEnName_Null

Origin: Mainland China

Material: POLYESTER

Item Type: sets

Model Number: Graduation Gowns

Usage: School Uniforms

Gender: WOMEN

Fabric Type: JERSEY

Support: Dropshipping/ Wholesale

Product Name:: Graduation Gown

Color:: black, royal blue

Size:: 39-51 yards

Graduation Gowns College Graduation Caps Uniform Set with Tassel Stole Seal European American Style for Bachelor

Bullet Points:

1.【Graduation Theme Outfit】Graduation Gowns include everything you need to celebrate your graduation in style: a gown, a hat, a tassel, and a stole with a 2023 seal.
2.【Polyester Fabric】Graduation Gown 2023 is made of polyester fabric material that is breathable and comfortable to wear. It is not easy to fade or deform, so you can use it with peace of mind.
3.【Comfortable Wearing】You will feel comfortable and confident in your Gown for Graduation. They have a smooth and powerful zipper on the front that is easy to use and concealed by exquisite details that enhance your look. The caps and gown are easy to wear and take off, making your graduation day hassle-free.
4.【Simple to Clean】Machine wash or dry clean the 2023 Graduation Gown as you like. Iron it at a low temperature to keep it flat and neat. You can wear it with confidence and pride on your graduation day.
5.【Available Occasions】Whether you are attending a school graduation ceremony, a graduation party, or a graduation photography session, Graduation Gowns for Adults is the ideal choice for you.

Specification:

Product Name: Graduation Gown
Color: black, royal blue

Size: 39-51 yards

Product List:

1*Gown
1*Hat
1*Tassel
1*2023 Seal
1*Stole

 1. About Feedback

1.1 Please leave positive feedback and 5 stars if you are satisfied with our items and services.  1.2 Feedback is very important for US, So please contact us immediately BEFORE you give us neutral or negative feedback.We will do our best to solve any problem and provide the best customer services.  1.3 It is impossible to solve it if we do not（don’t） know about them! 

 2. What are the available methods for payment? 

2.1 We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW. 2.2 Note: Others about payment VIA this link: https://service.aliexpress.com/page/knowledge?pageId=37&category=1000021991&knowledge=1060068630&language=en 2.3 Payment must be made within 3 days of order. 2.4 If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days. 

3. About Shippin

3.1 WORLDWIDE SHIPPING. (Except some countries and APO/FPO),Orders processed timely after the payment verification. 3.2 We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. 3.3 The images shown are not the actual item and are for your reference only. 3.4 SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 3.5 If you have not received your shipment within the period,? please contact us (immediately). We will track with shipping company as soon as possible and reply you.  3.6 Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. 3.7 Seller are not in charge of import duty, buyer is responsible for that. Any dispute caused by this is unreasonable. 3.8 BR buyer please provide the CPF or CNPJ, it will be better for you to get it ASAP. thanks 

4. Return and Refund

4.1 You have 7 days to contact us and 30 days to return it after received it. If holding on it more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT.  4.2 There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half. 4.3 All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return. 4.4 We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement. 4.5 We will bear all the shipping cost if the product(s) is (are) not as advertised. 

REFUND & RETURN POLICY

At zllkl, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we will gladly accept returns within 15 days of receiving your order(Except for custom-made clothing such as suits & dresses)

To initiate a return, please follow these steps:

Contact our customer service team at support@zllkl.com to request a return authorization.
Pack the item securely in its original packaging, and include any documentation, tags, or accessories that came with the item.
Ship the item back to us using a trackable shipping method.
Once we receive the item and confirm it is in its original condition, we will issue a refund to your original payment method within 3-5 business days.

Please note the following:
Original shipping fees are non-refundable.

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team at support@zllkl.com.

We hope this return policy provides clear and concise information for your customers, and helps to streamline the return process.

Attention: The address on the package is not return address, so please contact us first!

Return & Exchange

Except for any products designated on the Site as non-returnable, we will accept returns of unworn, unwashed items in new condition with the original tags and hygienic liners attached within 15 days of their delivery date.
1. Please note that we don't accept returns after the 15 day time frame.
2.Our items that must be returned in their original condition.
3. Remember to take extra care to pack your return package properly so they don't get damaged on the way.
4.To ensure a successful return, please return using a standard shipping service that provides tracking.
5. For return, any promotional gifts received must be included with the returned items.
6. Items returned without authorization will not be accepted.
If you need to return the items please contact us to get the return address. We will issue a refund to your original payment method within a week after we receive your return information.

What is not accepted for return?

We cannot offer refunds on items with broken hygiene seal. Items with non-returnable marks and free gifts cannot be returned.

Order Cancellation

Your order will be fully refunded if it's canceled within 24 hours of purchase. Please use live chat or contact us by support@zllkl.com. if you decide to cancel the order. For orders canceled after 48 hours of purchase but before shipment, a 10% cancellation fee is applied. We will NOT accept order cancellation request if the order have already been shipped.

Refund

Returns will be processed within 3-5 days upon receipt of your package. The refund will be issued to your original payment account and cannot be returned to alternate cards or different forms of payment.

If you not get your refund please check your account or contact the bank. And then still didn’t get your refund please contact us by live chat or support@zllkl.com. We will reply as soon as possible.

We ship worldwide (well, almost) and we provide FREE STANDARD SHIPPING on all orders over $35.

Shipping & Delivery

FREE SHIPPING ON ORDERS OVER $35 (7-15Days)

STANDARD SHIPPING $4.99  (7-15Days)

DHL $39.99 (3-7Days)

Address

To ensure that you can receive your package in time, please make sure that you fill in the correct delivery address and contact information! If you find that your order information is incorrect, please contact us at support@ zllkl.com with your order number and correct information as soon as possible.

Packaging

To save the planet and reduce waste, we will try to pack many items in one package if you order multiple items. This may result in a slightly longer processing time, especially for orders of more than 5 items.

Restrictions

Please note that there are some restrictions that our carriers can't ensure safe delivery. Please double check the nominated shipping address contains specific details such as unit number, street number, building number, etc. 

We are not responsible for any failed delivery attempt caused by the negligent behaviors of customers. For example, providing incorrect delivery information including name, address, zip code, etc.

For certain countries (including U.S. island territories), you may have to go to your local postal office to pick up the package and the delivery time may be longer than suggested above. Thank you for your patience and understanding.

Customs Duties

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.

Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as gifts or list an amount lower than the actual product price.

Additional Information

1) Express Shipping is not available for P.O. Boxes /APO/FPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries). Also, you will more likely be charged for customs duties than flat-rate shipping.

2) Shipping Time does not include a 1-5 day processing period required to process your order from the date your order is placed. For pre-order items, the wait will be longer as we cannot guarantee the manufacturer's schedule.

3) If there is any shipping issue with your package, you must contact Customer Support within 90 days after your order was placed.

Still Need Help?

If you need additional support, please contact us at support@ zllkl.com